Certificates Frequently Asked Questions

General

What are the Tandem Certificates?

Tandem Certificates can be earned by passing comprehensive language tests that evaluate your passive conversational skills in a language. While other language tests focus on the academic technicalities of the language, the Tandem tests focus on how well you can truly understand and use your target language.

Why should I get a Tandem Certificate?

Taking a test to earn a Tandem Certificate is a great measurement of your conversational abilities in your target language. The test results will highlight which areas of your language skills need improvement. Additionally, the Certificates provide an easy way to prove your language abilities to yourself, educators, or employers.

Can I use a Tandem Certificate to apply for universities or a visa?

As the test is not proctored, a Tandem Certificate is unlikely to be accepted by official institutions or for governmental purposes as a proof of language proficiency.

What languages and levels can I take?

We currently offer Beginner (A2), Intermediate (B1), Advanced (B2), and Fluent (C1) tests in English. We hope to offer a larger variety of languages in the future.

Can I take the tests on my laptop?

Currently, the tests are only available on the Tandem iOS and Android apps.

What do I get at the end of it?

You will receive a personalized Tandem Certificate in PDF format and, if you have that specific language and level listed on your Tandem profile, will receive a check mark on your profile certifying your proficiency.

Which test is right for me?

What is the CEFR?

CEFR stands for the Common European Framework of Reference for Languages. It is a commonly used and standardized measurement of language proficiency. The difficulty of the tests is based around the CEFR levels.

Which level should I take?

"The below will help to give you some idea which level is the most accurate to your ability.

Beginner (A2): You can understand basic phrases, introduce yourself to a new friend, talk about your plans for the day, and describe your surroundings using simple sentences.

Intermediate (B1): You can go shopping, make plans with others, talk about your travels and describe the plot of your favorite movie.

Advanced (B2): You can have spontaneous and fluent conversations with native speakers, understand the news and use the language effectively for work and studies.

Fluent (C1): You can engage in conversations on nearly any topic with native speakers, easily work and study in the language, and immerse yourself in all aspects of daily life in a country where the language is spoken.

If you want more information about the CEFR levels, please see this blog post.

You can also find example tests for each level to get an idea of the difficulty of each test. "

Preparing for a Test

What is the format of the tests?

The tests have 3 components:

  1. Reading comprehension
  2. Grammar
  3. Listening comprehension
How can I prepare for the tests?

As the tests focus more heavily on conversational skills - the best way to practice for one is by chatting to other Tandem members.

Are there practice questions available?

Yes, for each level you can find an example test that will give you insight into the level of difficulty and the types of questions you can expect to find on the test.

What do I need to take the test?

Ensure that you have a mobile device with sufficient battery, reliable internet, working audio, and 45-minutes of uninterrupted time.

The rules

What resources can I use during the test?

No resources of any kind are allowed during the test. This includes dictionaries, online translators, friends, notes, and textbooks.

Is there a time-limit for the tests?

The time limit is 45 minutes.

What are the consequences of breaking the rules?

Breaking the rules will result in your certificate being invalidated and you will be barred from taking tests in the future.

How are the Tests graded?

What score do I need to pass a test?

At least 70% of your answers on the test need to be correct in order to pass. In addition, at least 50% of your answers in each of the three categories “Reading Comprehension”, “Grammar” and “Listening Comprehension” need to be correct.

How soon will I know my test results?

You will know your results instantly upon completion.

Will I be able to see the questions that I got wrong?

No. To preserve the integrity of the test, you will not be able to see which questions you got correct or incorrect. You will however see how you performed in each of the three sections.

What happens if I pass?

If you pass the test, you will be able to download and share your certificate in PDF format. If you have the language and level listed on your Tandem profile, you will receive a check mark on your profile next to it.

What happens if I fail?

If you fail the test, you will have the chance to take it again two weeks later. If you fail for a second time, you will have to repurchase the test in order to try again.

Does the purchase of the test expire?

Yes, you must take the test within 365 days of the purchase date. Otherwise, the purchase will expire and you will not be able to take the test. This also applies to a second attempt.

Does the Tandem Certificate expire?

No, once you earn a Tandem Certificate it is valid forever.

How accurate is this test to the level?

Each test was carefully developed and tested to be fair and accurate to the level it is testing. Additionally, the tests are continuously tested, tracked and optimized.

Where are my results?

You will be able to see your results right after completion of the test. You will also always be able to see your results and Certificates on the “My Certificates” screen.

Who grades the test?

The test is corrected automatically by our grading engine, allowing us to provide your results instantly.

Are the tests the same each time?

No, the tests will differ every time they are taken to ensure fair examination.

Purchase information

How can I pay for taking a test?

You will be able to pay for the test through an in-app purchase.

Can I get a refund?

We will provide refunds for valid reasons. Please contact us via support@tandem.net.

Support

What should I do if I experienced a technical problem while taking a test?

If you experienced a technical issue please contact us via support@tandem.net.